How can we help you?
🔍
Enter your search term
-
Accounts
Update your account information and manage your subscriptions.
-
Kobo eReaders
Learn how to sync, update, or reset your eReader.
-
Kobo Apps
Troubleshoot our mobile apps, and learn how to make purchases.
-
My Books
Support for books you've purchased or downloaded.
-
Purchasing
Resolve issues with promo codes, gift cards, or buying books.
-
User Guides
Find complete instructions for all models of Kobo eReaders.
- Contact Rakuten Kobo
- Change your email address
- Fix common issues signing in to your Kobo account
- Reset your Kobo account password
- Cancel your audiobook subscription
- Link your Kobo account to a partner bookstore account
- Wi Fi set up tips for your Kobo eReader
- Fix common Kobo eReader problems
- Troubleshoot your Kobo eReader
- Reset your Kobo eReader
- An overview about syncing your Kobo eReader and Kobo Books app
- Troubleshoot missing eBooks and audiobooks
- Restore missing books or audiobooks on your Kobo account
- Borrow eBooks from the public library using your Kobo eReader
- Borrow eBooks from the public library using your library's website
- Add eBooks with Adobe Digital Editions
- Buy your first eBook or audiobook from Kobo
- An overview about gift cards and eGift cards from Kobo