How can we help you?
Update your account information and manage your subscriptions.
Learn how to sync, update, or reset your eReader.
Troubleshoot our mobile apps, and learn how to make purchases.
Support for books you've purchased or downloaded.
Resolve issues with promo codes, gift cards, or buying books.
Find complete instructions for all models of Kobo eReaders.
- Contact Rakuten Kobo
- Change your email address
- Fix common issues signing in to your Kobo account
- Reset your Kobo account password
- Cancel your audiobook subscription
- Link your Kobo account to a partner bookstore account
- Wi Fi set up tips for your Kobo eReader
- Fix common Kobo eReader problems
- Troubleshoot your Kobo eReader
- Reset your Kobo eReader
- An overview about syncing your Kobo eReader and Kobo Books app
- Troubleshoot missing eBooks and audiobooks
- Restore missing books or audiobooks on your Kobo account
- Borrow eBooks from the public library using your Kobo eReader
- Borrow eBooks from the public library using your library's website
- Add eBooks with Adobe Digital Editions
- Buy your first eBook or audiobook from Kobo
- An overview about gift cards and eGift cards from Kobo
- How to Read or Listen
- Public Library: Adobe Digital Editions and OverDrive
- Kobo Plus
- How to Buy
- eReader Purchase & Delivery
- Payment Methods
- Gift Cards & eGifts
- Kobo Super Points
- Using Promo Codes
- Price Match