How can we help you?
Update your account information, change your account password, and link partner accounts.
Learn how to sync, update, or reset your eReader.
Troubleshoot your mobile apps, Kobo Desktop app, and learn how to make purchases.
My eBooks & Audiobooks
Learn how to troubleshoot issues, read eBooks, listen to audiobooks, and manage your content.
Purchasing & Orders
Resolve issues with eReader orders, promo codes, gift cards, and eBook and audiobook purchases.
Find complete instructions for all models of Kobo eReaders.
- Learn how to create and sign in to your Kobo account
- Cancel your audiobook subscription
- Fix common Kobo eReader problems
- Add non-protected PDF and ePub files to your Kobo eReader using your computer
- Troubleshoot eBook and audiobook issues
- Restore missing books or audiobooks on your Kobo account
- Borrow eBooks from the public library using your Kobo eReader
- Add eBooks with Adobe Digital Editions
- Cancel or Return your eReader or eBook Purchase
- Track your Kobo eReader order status
- Troubleshoot errors during the checkout process
- An overview about gift cards and eGift cards from Kobo
- How to Read or Listen
- Public Library: Adobe Digital Editions and OverDrive
- Kobo Plus
- How to Buy
- eReader Purchase & Delivery
- Payment Methods
- Gift Cards & eGifts
- Kobo Super Points
- Using Promo Codes
- Price Match