Purchasing & Orders
Resolve issues with eReader orders, promo codes, gift cards, and eBook and audiobook purchases.
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- Buy extended coverage for your Kobo eReader (United States only)
- Countries where you cannot purchase items from the Kobo Store
- Update your Kobo eReader or Kobo Books app to browse the Kobo Store
- Buy eBooks and audiobooks on Kobo.com or on your eReader
- Redeem Credits on kobo.com from Swagbucks
- Find your Rakuten Kobo receipt
- Cancel or Return your eReader or eBook Purchase
- Track your Kobo eReader order status
- Retrieve your eReader or Kobo accessory order number
- Buy an eReader from Kobo.com
- Use a discount code in the Kobo Store
- Find your Kobo eReader purchase tracking number
- Troubleshoot errors during the checkout process
- Troubleshoot issues paying with iDeal
- About the Payment Services Directive
- About the Purchase Authentication window during checkout
- Manage your credit card information
- Kobo payment methods
- An overview about gift cards and eGift cards from Kobo
- How to use a promo code and problems with promo codes on Kobo
- Learn how to buy, send, and use Kobo eGift cards
- Learn how to buy, send, and use Kobo gift cards
- Redeem Audiobook Subscription cards (Canada-only)
- Redeem multiple gift cards at kobo.com/redeem
- Important changes to Kobo Super Points
- Missing Kobo Super Points
- Earn Kobo Super Points
- Renew your Kobo Super Points VIP Membership
- Where to Redeem Kobo Super Points
- Redeem Kobo Super Points in the Kobo eBooks App for Android