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Redeem a Kobo gift card at checkout

  1. Rakuten Kobo
  2. Purchasing & Orders
  3. Gift Cards & eGifts

Redeem a Kobo gift card at checkout

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If you have a Kobo Gift Card, you can use it to buy your next eBook or audiobook from Kobo.com.

Note: Kobo will no longer accept WHSmith gift cards starting on January 31, 2025.

 

The steps below are for physical Kobo Gift cards that you purchase in a store. For example, your local grocery store. A Kobo gift card looks like this:

KoboGiftCard.png

If you have an Audiobook Subscription card, visit kobo.com/redeem to claim your subscription. For detailed steps to redeem your Audiobook Subscription card, follow the steps in this article.

Only one gift card can be applied per purchase. Gift cards cannot be applied to:

  • eReader Purchases
  • Accessories
  • Pre-orders

Kobo Gift Cards can only be redeemed on Kobo.com, Kobo devices, or in the Kobo Books app for Windows.

If you use an Apple smartphone or tablet: The Kobo Books app for iOS does not support in-app purchases due to an agreement with Apple. To buy books for your iOS device, purchase your eBook or audiobook from Kobo.com, and then sync your Kobo Books app.


If you use an Android smartphone or tablet:  You'll need to complete your purchase on Kobo.com to redeem your gift cards.

 

Before you start:

To redeem a Kobo gift card from from Kobo.com:

  1. Sign in to your Kobo account.
  2. Go to Kobo.com
  3. Look for an eBook or audiobook you want to buy.
  4. Click the cover of the eBook or audiobook that you want to buy.
  5. Click Buy Now.
    Kobo Book detail page with the Buy Now button highlighted.

  6. Click Add gift card.
    Kobo.com checkout page with the Add gift card button highlighted.

  7. Select the type of gift card you want to redeem.
    Kobo.com checkout page with the Rakuten and Indigo gift card highlighted.
  8. Gently scratch the back of your Kobo Gift Card to reveal the PIN.
  9. Enter the PIN in the ‘Kobo PIN Number’ field.
    Kobo.com checkout page with the PIN number field highlighted.

    Your PIN may include letters and numbers. For instance, your PIN may look something like this: CMG9805713860573. In this example, the letters CMG are part of the PIN. 
    Note: The numbers after 'Card #' is not a PIN.

  10. Click Apply.
  11. Click Complete Purchase.

 

Tips on entering the Kobo gift card PIN

If you have a gift card that's branded as ePay or FastCard, the PIN can sometimes be difficult to read. Here are some common numbers and letters to double-check when you enter your PIN:

  • If you see an upper-case letter 'P' on your gift card, try entering it as a lower-case 'p'.
  • If you see the number '9' on your gift card, try entering the letter 'q' or the number 9.

We’ll transfer any remaining balance on the gift card as a Store Credit in your Kobo account. The Store Credit will be applied to your next eBook or audiobook purchase.

After you’ve checked out your item, you can:







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