After you purchase a Kobo eReader or accessory, you can check the status of the order.
To track your order status:
- Select the country you made your purchase from.
You'll see the 'Order Status' page after you select your country below:
- Enter your order number and email address.
Note: If you forgot your order number, follow the steps here.
- Click View.
The Order Status page will appear.
You'll see your:
- Order number
- Shipping information
- Order summary
- Items in your order, and the status of the order process
- An option to track your shipment after your item(s) have been shipped
If you changed your mind about this order and want to cancel it, follow the steps here.
