Reinstall the Kobo Books app for Android if the app is crashing, frozen, or if you’re missing content. 

Before you start:

• Sign out of the app to see if that fixes the problem.

1. From your smartphone’s home screen, tap the  All Apps icon.
2. Tap Settings.
3. Tap Apps.
4. Tap Kobo Books.
5. Tap Uninstall.
6. Tap Ok.

After you’ve uninstalled the Kobo app, go to the Google Play store and re-download the Kobo app again.