In this article:

• Buy and send a Kobo eGift card
• Redeem a Kobo eGift card
• View your Kobo eGift card history
• Resend a Kobo eGift card
• Cancel a Kobo eGift card
• Foreign Exchange Rate and Kobo eGift cards

Buy and send a Kobo eGift card 

Kobo eGift Cards are the perfect present for any reader. You can send Kobo eGifts by email.

A few notes about Kobo eGifts:

• Kobo eGifts are not available for purchase in all regions.
• If you’re unable to purchase a Kobo eGift from the Kobo Store, you can still buy a physical Kobo Gift Card from one of our retail partners.
• When you redeem a Kobo eGift, the dollar amount gets converted to Kobo Store Credit. Kobo Store credits can be used to buy eBooks or audiobooks.
• Kobo Store credit cannot be applied towards the purchases of Kobo eGift cards.

Buy and send a Kobo eGift

Before you start:

• Create a Kobo account if you don’t already have one
• Sign in to your Kobo account

1. Go to Kobo.com
2. Tap Gift Cards at the top-right of the screen. 
   Note: If you don’t see ‘Gift Cards’ at the top of the screen, gift cards may not be available in your region.
3. Click Buy eGift Card.
4. Under Choose an Email Theme, select the eGift card design you want to send.
5. Enter your information in the blank fields.
6. Click Continue.
7. Enter your payment information if you haven’t already.
8. Click Buy Now.

The recipient will be emailed the Kobo eGift on the date you selected.

Redeem a Kobo eGift card

If you received a Kobo eGift by email, you can redeem it to add the amount to your Kobo account as Store Credit.

Store Credit can be used towards your next purchase of eBooks or audiobooks from the Kobo Store.

Note: Kobo eGifts cannot be applied towards the purchase of eReaders, accessories, or book pre-orders.

Before you start:

• Create a Kobo account if you don’t already have one
• Sign in to your Kobo account

1. Check your email and look for an email from Kobo. The email subject will look something like "John sent you a gift!"
2. Click Redeem now in the email. A new browser window will open that takes you to the Kobo website.
3. Under 'You Have an eGift Card!', click Continue.
4. Sign in to your Kobo account. If you don’t have a Kobo account, click Create free account, and complete the signup process.
5. Click Redeem Now.

The Kobo eGift amount is stored as Store Credit in your Kobo account and will be automatically applied to your next purchase of eBooks or audiobooks. 

View your Kobo eGift card history 

Your eGift card history lets you see Kobo eGift cards you’ve emailed and the status of each eGift card.

You can use the Gifts History to resend an eGift card. When you redeem a physical gift card, you get Kobo store credit. 

The Gifts History list includes:

• Order Date: the date you purchased your eGift card.
• Delivery Date: the date your eGift card was sent.
• Price: the amount you sent to your recipient.
• Send to: the email address of your recipient.
• Redemption Status: what the recipient has done with the eGift card.

Possible status messages include:

• Not Claimed: The eGift card has not been accepted and can still be cancelled.
• Accepted: The eGift card has been claimed.
• Cancelled: You’ve cancelled the eGift card.
• Waiting: You’ve selected a date in the future for the eGift card's delivery.

1. Visit Kobo.com and Sign in to your account.
2. From the drop-down menu at the top right of the page click on Purchase History.
3. Scroll down the page to Gifts History. 

Resend a Kobo eGift card 

You can resend a Kobo eGift card as long as it hasn’t been claimed.

1. Go to Kobo.com.
2. Sign in to your account.
3. Click My Account at the top of the screen.
4. Click Purchase History.
5. Scroll down the page to Gifts History.
6. Locate the eGift card you’d like to resend.
7. Click Resend.
8. Click Resend Gift. 

Video Demonstration:

Cancel a Kobo eGift card

To cancel your Kobo eGift card, you'll need to contact Kobo Customer Care.

Visit our contact page here and follow the onscreen steps to cancel your Kobo eGift card. 

Foreign Exchange Rates and Kobo eGift cards 

If you send a Kobo eGift to someone in a different area of the world, the Kobo Store will apply an exchange rate when your recipient claims the gift. 

For example, if you bought a Kobo eGift for $50 Canadian dollars and sent it to someone in Switzerland, they would get an equivalent value in Swiss Francs. The exact amount will vary depending on the exchange rate on the day they claim or use the card.