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Learn how to buy, send, and use Kobo gift cards

In this article:

  • Where do I buy Kobo gift cards?
  • Redeem a Kobo gift card at checkout
  • Redeem other types of gift cards from Kobo
  • View your Kobo store credit or gift card balance

 

Where do I buy Kobo gift cards?

Visit this page to see stores that sell Kobo gift cards.

Note: Kobo will no longer accept WHSmith gift cards starting on January 31, 2025.

 

Redeem a Kobo gift card at checkout 

If you have a Kobo gift card, you can use it to buy your next eBook or audiobook from Kobo.com.

Only one gift card can be applied per purchase. Gift cards cannot be applied to:

  • eReader Purchases
  • Accessories
  • Pre-orders

Kobo Gift Cards can only be redeemed on Kobo.com, Kobo devices, or in the Kobo Books app for Android or Windows.

If you use an Apple smartphone or tablet: The Kobo Books app for iOS does not support in-app purchases due to an agreement with Apple. To buy books for your iOS device, purchase your eBook or audiobook from Kobo.com, and then sync your Kobo Books app.

Before you start:

  • Create a Kobo account if you don’t already have one.

To redeem a Kobo gift card from from Kobo.com:

  1. Sign in to your Kobo account.
  2. Go to Kobo.com
  3. Look for an eBook or audiobook you want to buy.
  4. Click the cover of the eBook or audiobook that you want to buy.
  5. Click Buy Now.
    Kobo store search results with the Buy button highlighted.

  6. Click Add gift card.
    Kobo checkout screen with the Add gift card button highlighted.

  7. Select the type of gift card you want to redeem.
    Kobo checkout screen with gift card options highlighted.

  8. Gently scratch the back of your Kobo Gift Card to reveal the PIN.

  9. Enter the PIN in the ‘Kobo PIN Number’ field.
    Kobo checkout screen with Kobo Gift card pin field highlighted.
  10. Click Apply.
  11. Click Complete Purchase. 

Tips on entering the Kobo gift card PIN

If you have a gift card that's branded as ePay or FastCard, the PIN can sometimes be difficult to read. Here are some common numbers and letters to double-check when you enter your PIN:

  • If you see an upper-case letter 'P' on your gift card, try entering it as a lower-case 'p'.
  • If you see the number '9' on your gift card, try entering the letter 'q' or the number 9.

We’ll transfer any remaining balance on the gift card as a Store Credit in your Kobo account. The Store Credit will be applied to your next eBook or audiobook purchase.

After you’ve checked out your item, you can:

  • Sync your eReader to read your book
  • Listen to your audiobook on the Kobo Books app

 

Redeem other types of gift cards from Kobo

In addition to physical Kobo Gift Cards, you can also redeem other types of gift cards towards your next purchase from Kobo. 

The balance of these gift cards will always remain on your card.

These gift cards may be:

  • Physical gift cards from our retail partners
  • Digital voucher codes
  • PIN codes printed on receipts

Depending on the type, you may be able redeem on Kobo.com, or our partner's store or website. Refer to the table below to see where you can redeem your gift card and what happens to any remaining balance.

When redeeming a physical gift card from one of our retail partners on Kobo.com, you may be required to enter both the gift card number and a PIN code.

Only one physical gift card can be applied per purchase. Gift cards cannot be applied to devices, accessories, or pre-orders.

Gift Card Provider

Where to Redeem

Leftover Balance

Kobo (Audiobook Subscription cards)

Kobo.com/redeem.
Available and compatible in Canada only

Remains in your Kobo account

Kobo

kobo.com, any Kobo device, Kobo Books app for Android and Windows, Kobo by FNAC app for Android, Kobo-Bol app for Android

Remains in your Kobo account

Indigo

kobo.com, any Kobo device, Kobo Books app for Android and Windows, indigo.ca, Chapters and Indigo stores

Remains on your gift card

WHSmith

kobo.com, any Kobo device, Kobo Books app for Android and Windows, whsmith.co.uk

Remains on your gift card

FNAC

fnac.com, FNAC stores

Remains on your gift card

Livraria Cultura

livrariacultura.com.br, Livraria Cultura stores

Remains on your gift card

Learn more

  • Redeem gift cards at kobo.com/redeem
  • Redeem Audiobook Subscription cards (Canada-only)

 

View your Kobo store credit or gift card balance

You can check your account settings on Kobo.com to see your remaining Kobo Store credit after using a Kobo Gift Card.

Follow these steps to check your remaining Kobo Store credit.

  1. Go to Kobo.com.
  2. Sign in to your account.
  3. On your computer, view your account details by clicking on My Account next to the profile icon Profile icon at the top right of the page.
  4. Click Account Settings.
  5. Click Payment Information. 

Under Store Credit Balance, you'll see the amount of Kobo Store credit you have left. Your remaining Store Credit will be used towards your next purchase.

Gift cards from retail partners

Visit our retailer partners' websites to see any balance you have left on gift cards they've issued:

  • View the balance on your WHSmith gift card
  • View the balance on your Indigo gift card
  • View the balance on your Livraria Cultura gift card

If you need further help an English-language Agent can assist you.

If you need further assistance, please chat with us:


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Related articles

  • An overview about gift cards and eGift cards from Kobo
  • Learn how to buy, send, and use Kobo eGift cards
  • Redeem multiple gift cards at kobo.com/redeem
  • Learn how to create and sign in to your Kobo account
  • Redeem a Kobo gift card at checkout
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