If a factory reset didn't solve your problem, you can try a manual factory reset to restore your eReader to its original settings.
After a manual factory reset, you'll need to set up and sync your eReader again.
Before you try a manual reset
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Try the factory reset steps to see if it fixes the problem.
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Verify which eReader you have.
If you’re not sure what which Kobo eReader you have, follow the steps in this article: Kobo eReader model numbers.
A few things to keep in mind
If you perform a factory reset on your eReader, you will:
- Remove all books from your eReader.
Any books you purchased from Kobo can be re-downloaded after a factory reset. - Remove books you've added to your eReader using your computer.
For example, if you added non-protected PDF and ePub files using your computer, those files will be deleted. - Lose any bookmarks and annotations you've made in your books since you last synced your eReader.
- Sign out of your account on your eReader.
- Reset all of your settings and preferences.
- Return your eReader to its original settings.
Before you start:
- Charge your eReader for at least 1 hour.
- Make sure you have access to a Wi Fi connection.
- If possible, turn off your eReader.
- Remove the SnapBack cover, and locate the small hole on the back of your eReader.
- Unfold a paper clip and slide an end into the hole.
- Press gently until you feel a click. Your eReader should restart.
Set up your Kobo Mini with the Kobo Desktop app
Kobo Mini must be set up using the Kobo Desktop app after you perform a factory reset. Learn how to use Kobo Desktop to set up your eReader:
