In this article:

• Deactivate your Kobo account
• Reactivate your Kobo account

Deactivate your Kobo account

You can deactivate your Kobo account anytime. 

When you close your Kobo account, you'll no longer be able to:

• Update your Kobo library with the latest books on your Kobo eReader, Kobo App, or the Kobo Desktop App.
• Sign in with your linked accounts.
• Sync your Kobo library between devices.
• Buy new eBooks or audiobooks from the Kobo Store.

Follow these steps to close your Kobo account:

1. Go to Kobo.com.
2. Sign in to your account.
3. ClickMy Account at the top of the screen.
4. Click Account Settings.
5. Scroll to the bottom of the screen and look for 'Deactivate Account?'
6. Click Deactivate Account. A 'Deactivate Account?' dialog screen will appear.
7. Click Deactivate Account.

Note:

• If you forgot your Kobo account password, follow the steps here to reset it. 

Reactivate your Kobo account

If you closed your Kobo account, you can always re-open it.

When you close your Kobo account, you won't lose any items you purchased. If you change your mind and want to re-open your existing Kobo account, follow the steps below.

1. Go to Kobo.com.
2. Click Sign In at the top of the screen.
   
3. Enter your user name and password.
   Tip: Your user name and password must be associated to the Kobo account you previously closed.
4. Click Continue.
   You'll see a 'Reactivate your account?' window.
5. Click Continue.

Note: 

• If you had someone from Kobo Customer Care deactivate your account, you'll need to contact Kobo Customer Care to reactivate it.