To improve your account’s security, a good practice is to change your password regularly.
If we detect suspicious activity on your Kobo account, we’ll send you an email asking you to change your account password.
Depending on the type of suspicious activity, you may get a notification to change your account’s password. If you notice suspicious activity on your Kobo account, change your password immediately.
- If you receive an email about suspicious activity on your Kobo account, reset your password.
Password creation tips
- Create a new password that you’ve never used before.
- Avoid using an existing password from a different website.
- Use a password manager to keep track of your passwords from different sites.
- Don’t use:
- An obvious combination of dictionary words
- Your user name
- Pet names
- Company name
- Personal information (ie. date of birth)
- Consecutive keyboard letters like : qwerty, asdf, jklm
How to create a strong password
Choose four or five random words and combine them.
Combining four or five random words as a password makes your password difficult to guess and easier to remember. Passwords with random characters, symbols, and phrases are not as secure and difficult to remember.
Strong password examples with random common words:
- Book computer dogs blue read
Weak password examples with random symbols and phrases:
Sign out of your account
Sign out of your Kobo account after you make a purchase from a computer or your smartphone. This will prevent others from using your account to make purchases.
Learn more about signing out:
- Sign out of your Kobo eReader
- Sign out of your Kobo Books app (iOS)
- Sign out of your Kobo Books app (Android)
- Sign out of the Kobo Desktop app (PC & Mac)
Learn more about resetting your Kobo account password